✨ Quality Assurance
At HIRANYAVARNA, quality is not just a promise — it is a practice. Every piece of jewellery we create is held to the highest standards of craftsmanship, finish, and packaging before it reaches you.
Is my jewellery inspected before shipping?
Yes. Every HIRANYAVARNA piece undergoes a thorough quality inspection before dispatch to ensure it meets our standards for craftsmanship, finish, and packaging.
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery by emailing support@hiranyavarna.in with:
- Your Order Number
- Clear photographs of the product
- A continuous unboxing video (recommended)
Our team will review your request and, if the issue is verified, provide an appropriate resolution in accordance with our Return & Refund Policy.
Why don’t you offer a product warranty?
HIRANYAVARNA creates premium demi-fine jewellery designed for everyday elegance. The longevity of jewellery depends on several factors, including:
- Usage and frequency of wear
- Storage conditions
- Exposure to chemicals, perfumes, lotions, and sweat
- General care and handling
Because these factors vary from person to person, we do not offer a fixed product warranty.
However, every piece is carefully inspected before dispatch, and if your order arrives damaged, defective, or incorrect, we’ll work with you to resolve the issue promptly.
Our Quality Promise
- ✅ Every piece inspected before dispatch
- ✅ Premium 304 Stainless Steel with 18K Gold PVD Coating
- ✅ Waterproof, Anti-Tarnish & Hypoallergenic
- ✅ Carefully packed in branded jewellery packaging
- ✅ Prompt resolution for damaged or incorrect orders
Contact Us
For any quality-related concerns, please reach out to us:
📧 Email: support@hiranyavarna.in
🌐 Website: www.hiranyavarna.in
Customer Support Hours:
Monday – Saturday | 10:00 AM – 6:00 PM (IST)